Since you have the HF G20, which is not one of the cameras above, the software that came with it will probably not work with my HFS10, as seems to be the case. Only the discs packaged with these cameras will work interchangeably - nothing else. From what I could research on Pixela's website, the group of cameras that work with the specific version of Pixela software I need are the HF S10, HF S11, HF S100, HF20, HF21, and HF200. Batch Image Transfer Transferring Selected Images Transferred images are saved to the computer in the Pictures (Windows) or Pictures (macOS) folder based on shooting date. I suspect that Pixela tweaked their programs to suit each group of Canon camcorder models, so that something in the HFS10's ROM triggered the specific Pixela software on the PC to start-up and begin stitching and transferring files.
And, when I manually start the Pixela program you sent, it crashes. It is slow and I wanted to see if the EOS Utility (E.U. I have set up the Image Transfer Ut and I can transfer RAW and jpeg over wifi. I have the program you sent now loaded and authenticated on my PC, but it doesn't automatically crank up once the Vixia is attached and switched to transfer mode. EOS Utility or Image Transfer Utility for M100 Oct 23, 2018. When I had the original disc installed in my previous laptop (which has crashed and is now replaced, hence the need for the original software), every time my HFS10 was connected to the PC and switched to transfer mode, the Pixela software on the PC automatically detected this, and put the PC into transfer mode, whereby the split files on the HFS10 would be stitched back together and transferred to the PC.
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